Our IT Support Service
We offer an all inclusive computer and network support service called PC Care Plan. This plan is a combination of both on-site and remote support for your business. Think of it as us becoming your IT department – you get access to skilled, experienced specialists at a competitive cost.
Does my company need PC Care Plan?
- Does your business spend too much money or time on IT support?
- Could better IT improve the efficiency of your business?
- Would you like someone else to look after your IT problems so you can focus on business growth?
- Would you like to have someone with the right skills to depend on – at affordable rates?
- Would you prefer to pay a fixed cost for IT support?
- Unlimited on-site support
- Unlimited telephone support
- Next day or same day response times
- Service pack installations
- Anti-virus updates
- Hardware support
- Support for Microsoft Office, Sage and more
- Disaster recovery planning
- Backup strategies
- Network support
- Server and PC support
- Printer support
Plus the customer benefits from:
- Receiving first class remote support
- Having calls handled by our specialists - not by a call centre
- A free systems audit
Looking for anything that is not mentioned? We can tailor our package – just call our team and we can
discuss your needs and how we can adapt to these..
Falkirk Computer shop is the retail division of e-telegence.com